Shipping policy

Privacy Policy

1) Why do we have this Privacy Policy?

Welcome to my website! Here you will find all information about my work as a coach, nail designer, and my courses. Feel free to browse, send me a message via the contact form, or email me.

When you visit my website, various personal data is processed. A law applicable to me—the General Data Protection Regulation (GDPR)—contains specific requirements regarding this. For example, I must inform you about certain things at the time your personal data is collected. That’s exactly what this Privacy Policy is about!

2) Data collection when visiting our website

If you use our website for informational purposes only (i.e., without registering or otherwise transmitting information to us), we only collect the data that your browser transmits to the website server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time of access
  • Amount of data sent (in bytes)
  • Source/referral from which you reached the site
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be shared or used for other purposes. However, we reserve the right to check server log files retrospectively if there are concrete indications of unlawful use.

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries). You can recognize an encrypted connection by the “https://” prefix and the lock symbol in your browser’s address bar.

3) Cookies

To make visiting our website more attractive and to enable certain functions, we use cookies—small text files stored on your device. Some cookies are automatically deleted after closing your browser (“session cookies”), while others remain on your device for a longer period to save settings (“persistent cookies”). You can find the storage duration in your browser’s cookie settings.

If cookies process personal data, this is done in accordance with:

  • Art. 6 (1) (b) GDPR (to fulfill a contract)
  • Art. 6 (1) (a) GDPR (if consent has been given)
  • Art. 6 (1) (f) GDPR (to ensure the best functionality of the website and a user-friendly experience)

You can configure your browser to notify you about cookies, allow them selectively, or block them entirely. Please note that disabling cookies may limit the functionality of our website.

4) Contacting Us

When you contact us (e.g., via contact form or email), your personal data will be processed solely for the purpose of handling your request and to the necessary extent.

The legal basis for processing this data is our legitimate interest in responding to your inquiry (Art. 6 (1) (f) GDPR). If your inquiry is related to a contract, an additional legal basis is Art. 6 (1) (b) GDPR. Your data will be deleted once your inquiry has been fully addressed unless legal retention obligations prevent this.

5) Data Processing for Creating a Customer Account

In accordance with Art. 6 (1) (b) GDPR, personal data is collected and processed when you provide it to us while opening a customer account. The required data fields are specified in the respective form on our website.

You can request the deletion of your customer account at any time by contacting us. After the account is deleted, your data will be removed unless all associated contracts have been fully processed, no legal retention periods prevent deletion, and there is no legitimate interest in continued storage.

6) Use of Customer Data for Direct Marketing

Signing up for our Email Newsletter

When you sign up for our email newsletter, we will send you regular updates about our offers. The only mandatory information required for sending the newsletter is your email address. Any additional details are voluntary and help us personalize our messages.

We use the double opt-in process to ensure you only receive newsletters after explicitly confirming your subscription via a verification link sent to your email.

By clicking the confirmation link, you consent to the use of your personal data in accordance with Art. 6 (1) (a) GDPR. We store your IP address and the date/time of your subscription to track potential misuse of your email address.

You can unsubscribe at any time via the link provided in the newsletter or by contacting us. Once unsubscribed, your email address will be deleted from our mailing list unless you have expressly consented to further use of your data or we are legally permitted to retain it for other purposes, which we will inform you about in this policy.

Advertising via Postal Mail

Based on our legitimate interest in personalized direct marketing, we reserve the right to store your first and last name, postal address, and—if you have provided us with these additional details in the course of our business relationship—your title, academic degree, year of birth, and professional, industry, or business designation pursuant to Art. 6(1)(f) GDPR. This information is used to send you interesting offers and information about our products via postal mail.

You can object to the storage and use of your data for this purpose at any time by contacting us.

7) Data Processing for Order Handling

To the extent necessary for contract fulfillment related to delivery and payment, the personal data collected by us is shared with the commissioned transport company and the assigned financial institution pursuant to Art. 6(1)(b) GDPR.

If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we will process the contact details you provided during the order process (name, address, email) to inform you personally about upcoming updates within the legally prescribed period via an appropriate communication channel (e.g., postal mail or email) as part of our legal obligations under Art. 6(1)(c) GDPR. Your contact details will be strictly used for notifications about required updates and will only be processed by us to the extent necessary for such communications.

To process your order, we also collaborate with the following service provider(s), who assist us in fulfilling the contracts. Certain personal data is transmitted to these service providers as specified below.

Use of Payment Service Providers

- Klarna

This website offers one or more online payment methods from the following provider:
Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

If you choose a payment method where you make an advance payment (e.g., credit card payment), the payment data you provided during the order process (including name, address, bank and card details, currency, and transaction number) as well as information about your order content will be transmitted to Klarna pursuant to Art. 6(1)(b) GDPR. The data transfer occurs solely for the purpose of payment processing and only to the extent necessary.

If you choose a payment method where Klarna makes an advance payment (e.g., purchase on account, installment payment, or direct debit), you will be asked to provide additional personal data (such as name, address, birth date, email, phone number, and, if applicable, alternative payment details) during the checkout process.

To protect our legitimate interest in assessing our customers' creditworthiness, this data is transmitted to Klarna for a credit check pursuant to Art. 6(1)(f) GDPR. Klarna evaluates whether the selected payment option can be granted based on the personal data provided by you, along with additional information (such as shopping cart details, invoice amount, order history, and previous payment experiences).

To make this decision, Klarna may also obtain identity and creditworthiness data from the following credit agencies:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may include probability values (so-called "score values"), which are calculated based on a scientifically recognized mathematical-statistical method. Address data, among other factors, may be included in this calculation.

You can object to this data processing at any time by contacting us or Klarna. However, Klarna may still be authorized to process your personal data if it is required for the contractual payment process.

- PayPal

This website offers one or more online payment methods from the following provider:
PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

The same processing conditions as outlined above for Klarna apply here as well.

- SOFORT

This website offers one or more online payment methods from the following provider:
SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany

The same processing conditions as outlined above apply here.

- Stripe

This website offers one or more online payment methods from the following provider:
Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland

The same processing conditions as outlined above apply here.

What is Facebook Pixel?

To ensure targeted advertising and efficient measurement of my ad campaigns, I use the Facebook Pixel. This tool transmits data generated while browsing my website (e.g., clicked subpages, content, and advertisements) to Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland. These data are matched with your Facebook account and enriched with existing Facebook data. The Facebook Pixel ensures that you see advertisements tailored to you in your Facebook profile.

Data from your website visit is transmitted to Facebook even if you do not have a Facebook account or are not logged in at that moment.

This data processing only occurs if you have previously given your consent (Art. 6(1)(a) GDPR).

What Data Does Google Analytics Process?

I have integrated Google Analytics on my website, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Cookies are set, and data such as IP address, screen size, browser information, location (country), preferred language, visited subpages, and the date/time of access are processed.

This data processing requires your consent (Art. 6(1)(a) GDPR). You can allow or reject the analysis of your usage behavior by selecting an option when visiting the website.

Collected data is automatically anonymized so that it can no longer be linked to you personally. The results are stored for 90 days.

Google Tag Manager

I use the Google Tag Manager to manage and deploy various tracking and analytics tools centrally. The Tag Manager itself does not access personal data but activates other tags that may collect data.

Data transfers to the USA may occur, but they comply with EU-approved standard contractual clauses (Art. 46 GDPR).

My Podcast on Apple iTunes & Spotify

I provide my podcast via Apple iTunes Podcasts (Apple Inc., Cupertino, CA, USA) and Spotify Podcasts (Spotify AB, Stockholm, Sweden). Data may be transmitted to the USA. The legal basis for this is our legitimate interest under Art. 6(1)(f) GDPR to offer you a modern digital experience.

Your Rights as a Data Subject

Under applicable data protection law, you have the following rights regarding the processing of your personal data:

  • Right to access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to notification (Art. 19 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to withdraw consent (Art. 7(3) GDPR)
  • Right to file a complaint (Art. 77 GDPR)

Right to Object

You can object at any time to data processing based on our legitimate interest (Art. 6(1)(f) GDPR) for direct marketing purposes. If you do so, we will stop processing your data for these purposes, unless there are overriding legitimate reasons for continuing the processing.